Privacy Policy

1. Who We Are

This website is operated by True Love Tattoo Convention BVBA, registered in Belgium.

• Address: Steenpoort 28, 8500 Kortrijk, Belgium
• VAT: BE0712681566
• Email: info@truelovetattooconvention.be
• Phone: +32 56 90 57 60

2. What Data We Collect

We collect personal data only when you voluntarily provide it. This may include:

• Name, email address, and phone number (when you register an account or submit a contact form)
• Profile information such as studio name, portfolio links, and biography (for artists and vendors)
• Any files or images you upload as part of an application or profile
• Technical data such as IP address, browser type, and device information collected automatically when you visit the site

We do not collect or process any payment or financial data. No payments are handled through this website.

3. How We Use Your Data

We use your personal data for the following purposes:

• Managing your account and providing access to the website
• Processing artist and vendor applications for the convention
• Communicating with you about the event, your application, or your inquiries
• Improving the website and ensuring its security

We process your data based on your consent, the performance of a contract (e.g., your registration), or our legitimate interest in operating the convention.

4. Data Sharing

We do not sell, rent, or trade your personal data. We may share data with service providers who assist in hosting and operating the website, but only to the extent necessary and under appropriate data processing agreements. We may also disclose data if required by Belgian law or a court order.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. If you delete your account, we will remove your personal data within 30 days, except where we are legally required to retain certain information. Application data for artists and vendors is kept for the duration of the convention cycle and deleted within 12 months after the event unless you participate again.

6. Your Rights Under GDPR

Under the General Data Protection Regulation (GDPR), you have the following rights:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate or incomplete data
• Erasure — request deletion of your personal data
• Restriction — ask us to limit how we process your data
• Data portability — receive your data in a structured, machine-readable format
• Objection — object to our processing of your data
• Withdraw consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at info@truelovetattooconvention.be. We will respond within 30 days.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Supervisory Authority

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit):

Drukpersstraat 35, 1000 Brussels, Belgium
Website: www.gegevensbeschermingsautoriteit.be